The following examples should not be taken as an estimate of what you may receive.
Our Fees are calculated at 25% of the amount recovered plus VAT as a result of any claim made. For example, on a claim settled for £1,000, Stenfield (NW)'s fee would be £250.00 + VAT. On a claim settled for £3,000 Stenfield (NW)’s fee would be £750.00 plus VAT and on a claim settled for £10,000 Stenfield (NW)’s fee would be £2,500 + VAT.
Should your Lender(s) offset any refund against the balance(s) owed by you, or in the event that the compensation is divided between a cash lump sum and a balance write off or damages for consequential loss, our fees will be based on the total amount of compensation awarded. For example, on a claim settled for £1,000 cash lump sum and £1,000 balance write off, our fees would be £500.00 + VAT or, if cash lump sum plus write off and £1,000 for consequential loss (i.e compensation to make good), our fee would be £700.00 + VAT.
You have the right to cancel our Agreement free of charge within 14 days of signing the initial Letter(s) of Authority. After the conclusion of the cancellation period, you can still ask us to cease providing our services at any time but we will charge you for work completed by us up to the point of cancellation. This will be charged at an hourly rate of £60 per hour or part thereof.